Shannon Madden

Shannon Madden is a Licensed Professional Counselor (LPC) with 26 years in mental health work. She trained in counseling and organizational management and has long experience in crisis response and clinical roles across Arizona. Shannon brings a practical, down-to-earth style and focuses on helping people manage stressful life events and intense emotional reactions.

She describes her approach as rooted in Cognitive Behavioral Therapy, using simple worksheets to uncover thinking patterns that feed upsetting feelings and behaviors. Shannon also explains some basic neurobiology to show how small changes in thinking and behavior speed up relief. She often uses light humor at first to ease tension and build rapport.

Over her career she has worked as a crisis counselor for fire departments and emergency rooms, and in roles supporting first responders, military personnel, and people in life transitions. That background shaped her focus on grief, trauma and abuse, compassion fatigue, caregiver stress, and coping with change. Her work also addresses anxiety, depression, bipolar concerns, sleep problems, anger, and self-esteem.

Shannon lists additional focuses such as aging and geriatric issues, chronic pain and illness, codependency, communication problems, and forgiveness. She keeps current through continuing education tied to her Arizona LPC credential and uses practical tools drawn from mindfulness, motivational interviewing, and emotionally-focused approaches when helpful.

People who prefer direct, hands-on techniques and clear explanations about how thoughts and behaviors connect may find her style a good fit. Shannon practices from Arizona and conducts sessions in English.

How her approaches work in online counseling

Shannon uses Cognitive Behavioral Therapy to help people identify and change unhelpful thoughts and behaviors. CBT often includes clear worksheets and practical exercises that can be done between sessions to reduce anxiety and depression.

She also draws on Client-Centered Therapy, which focuses on listening, acceptance, and helping people find their own solutions. That approach is useful when someone needs support processing grief, life transitions, or low self-worth.

Finding the right method is part of the work together. Shannon will talk with each person about their goals, preferences, and what feels most useful. She combines techniques as needed and adjusts the plan over time so sessions stay relevant and helpful.

Session options are not specified in the biography, so confirm current formats before booking. Online work can make it easier to fit therapy into regular life - for example by saving travel time, allowing shorter check-ins between commitments, or making it simpler to meet when energy is limited. Licensed professionals can adapt CBT worksheets, mindfulness practice, and emotionally-focused exercises to remote sessions so people keep steady progress without rearranging their whole day.