Joanne (Jo) Webster

Joanne (Jo) Webster is a counsellor who aims to help people facing grief, loss and difficult life changes. She greets people with a calm, approachable style and focuses on helping them feel heard. Jo has ten years of experience working in counselling settings in the United Kingdom and is registered with the NCPS (National Counselling and Psychotherapy Society).

She spent seven years working in palliative care, supporting people with terminal diagnoses and their family members through pre and post-bereavement stages. This included helping when a baby, child or young person has died, and supporting adults who have lost a partner, parent, relative or friend. Those experiences shape how she approaches end-of-life and bereavement conversations.

Jo uses a flexible, pluralistic way of working. She draws on client-centred ideas to follow what matters most to the person in the room. She also uses cognitive behavioural techniques to look at patterns of thinking and behaviour, and psychodynamic ideas when past relationships are relevant to current problems.

Other areas she commonly helps with include stress, anxiety, trauma and abuse, family and relationship difficulties, addiction and caregiver strain. She adapts sessions to the person’s needs and aims to keep practical tools alongside space to process strong feelings.

People describe her manner as empathetic, trustworthy and down-to-earth. To start, she asks about concerns and goals, then agrees a way of working that suits the individual. If you want to begin, follow the Start Therapy steps to match and arrange a first appointment.

Approaches that translate to online counselling

Client-centred work focuses on listening and following what matters most to the person. Online sessions can keep that same gentle, empathic listening while allowing time to talk through loss and decisions. Cognitive behavioural therapy (CBT) looks at thought patterns and small changes in behaviour. In an online setting CBT can be used to identify unhelpful thinking and to set practical tasks between sessions that fit everyday life.

Finding the right approach is part of the work together. The counsellor will discuss goals, preferences and what feels helpful, and then agree a blended way of working. That lets techniques and the pace change as needs evolve, so people feel involved in planning their care.

Session formats are not specified here, so please confirm current options before booking. Online counselling can make it easier to fit therapy into a busy week, reduce travel time and allow quicker check-ins when needed. It also means work on thinking patterns and practical tasks can continue between meetings, helping therapy fit around everyday responsibilities.